Airline responsibility
Extraordinary circumstances in flight-delay claims.
Airlines may argue that events outside their control caused the disruption. The wording matters, but so does the proof, timing, route, knock-on effect, and whether reasonable measures were available.
Key points
- Weather, ATC, strikes, security events, and technical issues are not reviewed the same way.
- A broad airline statement is not the same as complete proof.
- Connected itineraries and knock-on delays need careful review.
Common airline arguments
Airlines may refer to weather, air traffic control restrictions, airport disruption, security events, bird strikes, crew limits, or technical faults. Some reasons can defeat compensation; others still need proof and legal review.
What evidence helps
Useful evidence includes airline messages, airport notices, flight-status data, delay timing, rerouting records, boarding passes, and any explanation given at the gate.
How AirReclaim handles it
AirReclaim flags extraordinary-circumstance issues for reviewer attention and does not send automated escalation unless evidence, authorization, templates, and jurisdiction gates are complete.